Resume

2024 - Current

Sr Security Engineer

• Develop detailed migration plans, coordinate cutover activities, and execute testing and validation.

• Investigate and resolve complex firewall issues, including traffic flow, performance, and connectivity problems.

• Fine-tune configurations to ensure optimal performance and minimal impact to network operations.

• Conduct security assessments of existing firewall configurations and deployments on-premises and in the Cloud (AWS, Azure) using deployment templates and automating it (AWS CloudFormation, GitHub Actions)

• Provide recommendations for improvements based on industry best practices and Palo Alto Networks guidance.

• Act as a trusted advisor, working closely with clients’ security and network teams.

• Provide training and mentoring to clients’ internal teams on Palo Alto firewall operations and best practices.

• Stay up-to-date with Palo Alto Networks updates and evolving threat landscapes.

2022 - 2024

Project Engineer

• Deploy new security features (e.g. SSL decryption, MFA authentication, etc.) on firewalls, ensuring seamless integration with existing infrastructure.

• Plan and execute firewall migrations across technologies (e.g., Cisco ASA to Palo Alto), developing detailed migration plans, testing, and validation procedures.

• Monitor performance and health of firewalls during and after migrations, troubleshooting and resolving issues as they arise.

• Collaborate with cross-functional teams to ensure firewall deployments and migrations align with broader security goals and regulatory requirements.

• Coordinate with technology vendors for support cases and leverage best practices during deployments.

• Maintain comprehensive documentation of configurations, changes, and migration plans, providing clear reporting to stakeholders.

• Conduct thorough testing of new features to validate functionality and security posture.

2018 - 2022

Security Engineer

• Lead service request fulfilment for firewall policy and other security extension changes (URL Filtering, Application Control, VPN, etc.).

• Deliver visibility and insights to help customers understand firewall activity and usage.

• Continuously monitor performance and health, review capacity planning, and provide improvement recommendations.

• Manage support cases and work closely with external technology vendors to resolve issues.

2015 - 2018

Service Desk Engineer

• Serve as the first point of contact for clients, managing security-related incidents and service requests in alignment with SLAs.

• Monitor security tools, investigate alerts, and perform routine configurations (e.g., firewall updates, VPN troubleshooting) following standard procedures.

• Collaborate with senior engineers for advanced troubleshooting and ensure clear, professional communication with clients.

• Document resolutions and contribute to knowledge base updates, driving continuous improvement in service delivery.